Information We Collect
We collect information you voluntarily submit through our contact forms and scheduling tools. This may include:
- First name and last name
- Email address
- Phone number
- ZIP code
- Preferred contact method (phone, email, or text)
- Medicare or insurance product interests you select
- Message or question you submit
- Your permission-to-contact acknowledgment
- Your product discussion acknowledgment
- The page you were on when you submitted the form
We may also collect certain technical information automatically when you visit our website, including your IP address, browser type, device information, referring URL, and pages you view. This technical information is used to help us operate and improve the website.
How We Use Your Information
We use the information you submit to:
- Respond to your Medicare or insurance questions
- Contact you about the coverage topics you selected
- Schedule Medicare plan reviews or follow-up calls
- Maintain records of contact permission and product acknowledgments
- Improve the content and performance of our website
- Protect the website from misuse or fraudulent activity
- Comply with applicable insurance, marketing, and recordkeeping obligations
We do not use your information to sell you unrelated products or pass your contact details to third-party marketers.
Permission to Contact
When you submit a form on our website, you are asked to give us permission to contact you by phone, text, or email about your Medicare questions and the insurance products you selected. You can ask us to stop contacting you at any time.
Submitting a form does not require you to enroll in any insurance product. It means you are requesting contact from Lehigh Partners Senior Benefits or one of our licensed insurance agents.
If you would like to stop receiving contact from us, you can call us at 833-265-9655, send a message through our website, or reply to any email we send you with a request to stop contact.
Insurance and Medicare Information
Lehigh Partners Senior Benefits is a licensed insurance agency. When you share information about your Medicare questions, product interests, or coverage situation, that information may be used by a licensed agent to help you compare Medicare and insurance options.
We are not connected with or endorsed by the U.S. government or the federal Medicare program. Information you share with us is used to help you review insurance options — not to make government eligibility determinations.
How We Protect Information
We use reasonable administrative, technical, and physical measures to protect the information submitted through our website. These include secure form handling, access controls, and standard website security practices.
No method of transmission over the internet is completely secure. While we take reasonable steps to protect your information, we cannot guarantee absolute security.
Cookies and Website Analytics
Our website may use cookies — small text files stored in your browser — to remember your preferences, track how pages are used, and support website analytics tools. Cookies help us understand which pages are most useful so we can improve the site.
You can disable cookies in your browser settings, though doing so may affect some website functionality. We do not use cookies to identify you personally or sell your browsing behavior to advertisers.
We may use third-party analytics tools (such as Google Analytics) that collect anonymized website usage data. These tools have their own privacy policies.
When We Share Information
We do not sell, rent, or share your personal information with third-party marketers. We may share information in limited circumstances, including:
- Licensed agents and staff at Lehigh Partners Senior Benefits who help with your Medicare or insurance review
- Insurance carriers if you ask us to submit an application or request a quote on your behalf
- Service providers who help us operate our website or manage form submissions, under agreements that restrict how they use your information
- Legal requirements if we are required by law, court order, or regulatory authority to disclose information
Third-Party Links
Our website may contain links to Medicare.gov, CMS.gov, insurance carrier websites, and other external resources. These links are provided for your convenience. We are not responsible for the privacy practices or content of third-party websites. We encourage you to review the privacy policy of any site you visit.
Your Choices
You have choices about how we contact you and how your information is used:
- You can ask us to stop contacting you at any time.
- You can request information about what we have on file for you.
- You can request that we delete the information you submitted, subject to recordkeeping requirements that may apply.
To make any of these requests, contact us at 833-265-9655 or send a message through our contact page.
Children's Privacy
This website is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has submitted information through our website, please contact us and we will remove it promptly.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically. Your continued use of our website after a change is posted means you accept the updated policy.
Contact Us
If you have questions about this Privacy Policy or how we handle your information, you can reach us at:
- Lehigh Partners Senior Benefits
- 700 Evans St, 2nd Floor, Bethlehem, PA 18015
- Phone: 833-265-9655
- Website: lehighpartners.net/contact/
Have a Medicare Question?
If you submitted a form and want to know more about how your information is used, or if you want to request that we stop contacting you, call or send us a message. We are happy to explain.